Setting the Standard in Loss Adjusting
The past few weeks have seen adverse weather hit the UK, and floods pose unique challenges, demanding insurers tailor response ...
Insights
The Role of Collaboration in Compliance
Collaboration is the word of the moment when it comes to managing compliance related concerns, from cybersecurity and data breaches ...
Elevating Strategic Decision-Making through Data Insights
Data is key to transforming your strategic decision making. Dive into how Gallagher Bassett’s Senior Business Development Manager, Stephen Bevan, ...
Introducing the Carrier Perspective for Your 2024 Outlook
We are excited to launch “The Carrier Perspective: 2024 Claims Insights” whitepaper. Based on a global survey of 150 carriers, ...
What’s Next for ESG: Six Expert Tips for Insurers in 2024
One key topic that has gained significant regulatory interest in the insurance sector is ESG. As new regulations and reporting ...
The Talent Tide: Attracting and Retaining New and Established Talent
In the new world of work, organisations are witnessing a shifting tide in the convergence of both emerging and established ...
Customer Service: Preparing for the Festive Season and Learnings from the 2023 Customer Satisfaction Index
With the end of the year fast approaching, insurers are eagerly looking forward to the holiday season after facing various ...
4 Essential Skills in the Claims Adjusters of the Future
In the dynamic world of insurance, claims adjusters are pivotal in providing top-notch service. With technology reshaping the industry, we’re ...
Getting Ahead of Pre-Claims with Our Award-Winning Technology
In a world where emerging technologies are reshaping the insurance industry, building and maintaining the necessary IT infrastructure to support ...
Brilliant Basics: Seven Golden Rules of Exceptional Customer Service
In today’s world, where technology and innovation continue to shape customer interactions, it’s easy to get swept away by the ...
Tackling Burnout: Boosting Workplace Culture and Customer Support
2023 has been a challenging year for the insurance industry. From weather events, inflation and the rising cost of living, ...
Three Tips to Become Resilient in Today’s Insurance Industry
With the end of the year in sight, insurers are gearing up for the challenges and opportunities that lie ahead ...