Whilst the rest of the UK are preparing for their summer holiday, travel insurers are faced with a pressing list of priorities in what is becoming an increasingly complicated sector that is facing constant change and new risks.

In 2025, the implementation of Generative AI is a certainty that has shifted the focus of conversations to the impact of AI and what it will mean for us. More specifically, how do we strike the right balance between AI and humans? It’s a question that the insurance industry will need to answer quickly in order to balance between AI and human strengths and apply intelligence in the best way possible.

The ever-evolving economic landscape continues to impact considerably the world of personal injury claims. This year, for injuries that occur on or after 31st May there will be a 15% inflationary increase to the whiplash tariff, and for claims submitted on or after 6 April, a 25% increase to the cost of MedCo Fixed Cost Medical Reports for claims involving injuries suffered in a Road Traffic Collision.

Climate change challenges are well reported. Across the globe we have seen devastating weather-related incidents but increasingly in the UK and Europe we are seeing greater incidents and frequency.