The business world’s increasing reliance on information technology, combined with the rapid pace of new developments, means more opportunities for malicious actors to exploit vulnerabilities.

Following Gallagher Bassett’s acquisition of leading marine claims management provider W K Webster on 1 February 2025, the two companies have achieved numerous cultural and commercial successes within the first 60 days.

Whilst the rest of the UK are preparing for their summer holiday, travel insurers are faced with a pressing list of priorities in what is becoming an increasingly complicated sector that is facing constant change and new risks.

In 2025, the implementation of Generative AI is a certainty that has shifted the focus of conversations to the impact of AI and what it will mean for us. More specifically, how do we strike the right balance between AI and humans? It’s a question that the insurance industry will need to answer quickly in order to balance between AI and human strengths and apply intelligence in the best way possible.