Staying ahead of the regulation curve – Gallagher Bassett

Staying ahead of the regulation curve – Gallagher Bassett

Tensions are still high following the FCA’s crack down on dual pricing, with insurers across the country conscious they are under watch. Gallagher Bassett’s director for loss adjusting and claims consultancy, Gordon Vater, shares his tips for protecting teams from audit and review issues. Read the full story here – Staying ahead of the regulation curve – Gallagher Bassett | People & Opinion | Insurance Times

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“The increasing complexity of claims and demand for personalised services have rendered traditional ways of processing claims inefficient. Insurers must meet evolved customer expectations while adhering to new regulatory demands for fairness and consumer duty.”

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