United Kingdom
UK
Search
Close this search box.

Unlocking Success: Gallagher Bassett’s Rising Star Nominee Shines Bright

In the competitive realm of insurance, success hinges on the ability to navigate complex claims with finesse and precision. Celebrating the industry’s finest in claims services, the British Claims Awards celebrates exactly that, recognising the achievements of individuals and organisations across various categories. At GB, we are thrilled to introduce our rising star nominee, James Mather, whose remarkable journey exemplifies immense value and expertise in the world of insurance.

Since joining GB’s Technical Loss Adjusting business unit in 2022, James has emerged as a driving force in the department. Undertaking critical responsibilities in claims administration and payment entries, his meticulous attention to detail and unwavering dedication to delivering customer-focused solutions quickly distinguished James as a professional destined for greater achievements.

Fueled by his ambition and thirst for knowledge, James eagerly seized an opportunity to join a specialist team supporting a new acquisition in the Travel and A&H space. As the business faced a surge period following the lifting of formal lockdown travel restrictions, James displayed exceptional skills in expertly managing extraordinary claims volumes, materially impacting the success of the project, and affirming his position as a rising star within the GB team.

In November 2022, James’s expertise flourished even further as he was seconded to the Claims Consultancy business on a major Motor project. This division comprises highly experienced and skilled multi-class claims professionals with an average of up to two decades of experience. His outstanding performance caught the attention of the Head of Operations of UK Claims Consulting, who offered him a permanent position in the team.

Beyond his exceptional journey, James’s innovative approach and commitment to excellence make him an invaluable asset in today’s ever-evolving claims landscape. His proactive pursuit of knowledge has led him to explore disciplines such as Behavioural Science, elevating his understanding of customers and refining claims processes. James’s investment in continuous growth is reflected in the positive feedback we consistently receive from clients, who benefit from his enhanced interactions and insights.

James’s story is one of dedication, ambition, and unwavering commitment to raising standards in claims. As a strategic claims partner, GB embraces a culture of listening, learning, and continuous improvement. James embodies these values, diligently working to deliver exceptional customer outcomes.

By partnering with GB’s team of claims specialists, insurers gain access to an extensive pool of talent and expertise, exemplified by rising stars like James. With the support of a strategic partner, insurers can tap into this wealth of knowledge, benefiting from GB’s unwavering commitment to delivering outstanding results. To learn more about how a partnership with GB can infuse your internal team with expertise and fuel growth, book a free consultation today.

Gordon Vater

Managing Director

More Posts

Insights

Setting the Standard in Loss Adjusting

The past few weeks have seen adverse weather hit the UK, and floods pose unique challenges, demanding insurers tailor response plans specifically for these scenarios. As the UK contends with extreme weather conditions, we bring you five tips to preparing a robust storm surge support plan.

Read more
Insights

The Role of Collaboration in Compliance

Collaboration is the word of the moment when it comes to managing compliance related concerns, from cybersecurity and data breaches to consumer protection laws and regulatory reporting. As Beth Povey explains in this new article, the data reveals more than 40% of UK insurers are planning to leverage external expertise to ensure they remain compliant.

Read more
Insights

Elevating Strategic Decision-Making through Data Insights

Data is key to transforming your strategic decision making. Dive into how Gallagher Bassett’s Senior Business Development Manager, Stephen Bevan, is enhancing confidence in data-insights to help client partners achieve their objectives. Explore our proven practices that ensure you can harness advanced data insights.

Read more
Insights

Introducing the Carrier Perspective for Your 2024 Outlook

We are excited to launch “The Carrier Perspective: 2024 Claims Insights” whitepaper. Based on a global survey of 150 carriers, delve into the transformative shifts impacting insurers, from technology advancements to regulatory changes and global trends. The Carrier Perspective is a comprehensive exploration that offers invaluable insight into trends, challenges, and opportunities to drive success for carriers this year. Read on to stay ahead of the curve in 2024.

Read more

Keep your finger on the pulse of the latest industry news and insights.

Sign up to our monthly newsletter today.

Download Our Global Insurance Industry Whitepaper

Hi there!

Want to drop us a line?  You can get in touch by filling out the form below and we’ll get back to you as soon as possible!