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Joe Berrios Appointed as Managing Director, North America Carrier Practice

To ensure our organization is best positioned to evolve with the needs of the carrier marketplace, we are delighted to share the appointment of Joe Berrios as Managing Director, Carrier Practice, effective immediately.

“We are excited to have Joe lead the growth and management of this strategic business segment at Gallagher Bassett,” said Michael Hessling, CEO, GB North America. Hessling added, “Joe’s experience building successful client partnerships and industry-leading performance of our insurance carrier portfolios uniquely qualify him for leading this strategic business segment for GB. Joe was one of the principal architects of our Carrier Practice and has been intimately involved in the expansion and success we have experienced over the past seven years.”

“I’m thrilled about the opportunity to take our Carrier Practice to the next level of success,” Berrios said, “When we began our efforts nearly a decade ago at GB, we knew we had developed something special that would help our carrier partners deliver superior outcomes to their policyholders. Our future in this space is incredibly bright as carriers across the industry continue to understand, appreciate, and express interest in partnered models for claims and risk management solutions. I look forward to what this team will continue to build together as the industry leader in carrier partnered models.”

Joe’s industry career spans over 37 years. He most recently served as Senior Vice President for GB’s Client Services, where he led teams of dedicated client service professionals focused on the oversight, retention, development, and leadership of GB’s Carrier Practice. Joe holds a bachelor’s degree in business administration and management and completed Gallagher’s Executive Leadership Program with Harvard Business School. He also holds the designation of Senior Claim Law Associate from the American Educational Institute of Insurance.

Ready to drive business productivity and growth all while strengthening your claims management lifecycle? Connect with Joe today.

Michael Hessling

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