United Kingdom
UK
Search
Close this search box.

Joe Berrios Appointed as Managing Director, North America Carrier Practice

To ensure our organization is best positioned to evolve with the needs of the carrier marketplace, we are delighted to share the appointment of Joe Berrios as Managing Director, Carrier Practice, effective immediately.

“We are excited to have Joe lead the growth and management of this strategic business segment at Gallagher Bassett,” said Michael Hessling, CEO, GB North America. Hessling added, “Joe’s experience building successful client partnerships and industry-leading performance of our insurance carrier portfolios uniquely qualify him for leading this strategic business segment for GB. Joe was one of the principal architects of our Carrier Practice and has been intimately involved in the expansion and success we have experienced over the past seven years.”

“I’m thrilled about the opportunity to take our Carrier Practice to the next level of success,” Berrios said, “When we began our efforts nearly a decade ago at GB, we knew we had developed something special that would help our carrier partners deliver superior outcomes to their policyholders. Our future in this space is incredibly bright as carriers across the industry continue to understand, appreciate, and express interest in partnered models for claims and risk management solutions. I look forward to what this team will continue to build together as the industry leader in carrier partnered models.”

Joe’s industry career spans over 37 years. He most recently served as Senior Vice President for GB’s Client Services, where he led teams of dedicated client service professionals focused on the oversight, retention, development, and leadership of GB’s Carrier Practice. Joe holds a bachelor’s degree in business administration and management and completed Gallagher’s Executive Leadership Program with Harvard Business School. He also holds the designation of Senior Claim Law Associate from the American Educational Institute of Insurance.

Ready to drive business productivity and growth all while strengthening your claims management lifecycle? Connect with Joe today.

Michael Hessling

More Posts

Insights

What’s Next for ESG: Six Expert Tips for Insurers in 2024

One key topic that has gained significant regulatory interest in the insurance sector is ESG. As new regulations and reporting standards emerge, insurers are facing increased pressure to adapt. Ashley Easen, Director of Risk and ESG, shares invaluable strategies for insurers to navigate these changes, build trust, and safeguard their reputation.

Read more
Insights

Building Storm Resilience: Five Tips for Surge Claim Readiness

The past few weeks have seen adverse weather hit the UK, and floods pose unique challenges, demanding insurers tailor response plans specifically for these scenarios. As the UK contends with extreme weather conditions, we bring you five tips to preparing a robust storm surge support plan.

Read more
Insights

The Talent Tide: Attracting and Retaining New and Established Talent

In the new world of work, organisations are witnessing a shifting tide in the convergence of both emerging and established talent. To support insurers to effectively attract and retain diverse talent, Gordon Vater, Managing Director – GB Technical, shares the essential strategies for navigating the shifting talent tide.

Read more
Insights

Customer Service: Preparing for the Festive Season and Learnings from the 2023 Customer Satisfaction Index

With the end of the year fast approaching, insurers are eagerly looking forward to the holiday season after facing various challenges this year in the insurance industry. At the same time, as 2023 begins to wrap up, it’s common to see increasing customer complaints as cost-of-living stress and claims delays set in. Beth Povey, Chief Compliance Officer, sat down to share her expert insights on how to best navigate the end-of-year season by leveraging the latest Customer Satisfaction Index to your advantage.

Read more

Keep your finger on the pulse of the latest industry news and insights.

Sign up to our monthly newsletter today.

Download Our Global Insurance Industry Whitepaper

Hi there!

Want to drop us a line?  You can get in touch by filling out the form below and we’ll get back to you as soon as possible!