Arming Your Employees Against the Future of Social Engineering
The business world’s increasing reliance on information technology, combined with the rapid pace of new developments, means more opportunities for ...
Insights
The Role of Trust in Determining the Success of Acquisitions: Insights from the CEOs of Gallagher Bassett and W K Webster
Following Gallagher Bassett's acquisition of leading marine claims management provider W K Webster on 1 February 2025, the two companies ...
3 Ways UK Insurers Can Prepare for a Claims’ Surge this Travel Season
Whilst the rest of the UK are preparing for their summer holiday, travel insurers are faced with a pressing list ...
AI and Humans: Striking the Right Balance
In 2025, the implementation of Generative AI is a certainty that has shifted the focus of conversations to the impact ...
Navigating Change: Understanding the Inflationary Adjustments to the Whiplash Tariff and Fixed Cost Medical Report Fees
The ever-evolving economic landscape continues to impact considerably the world of personal injury claims. This year, for injuries that occur ...
Climate Change in Focus – Stormy Weather and Challenges for Insurers
Climate change challenges are well reported. Across the globe we have seen devastating weather-related incidents but increasingly in the UK ...
Gallagher Bassett Appoints New EMEA General Counsel to Strengthen Compliance and Legal Strategy
Gallagher Bassett (GB), the leading claims and risk services provider, has announced Katie Lamb’s appointment as General Counsel — GB ...
Gallagher Bassett to focus on growth, people and exceptional outcomes, EMEA CEO says
Manan Sagar, CEO of Gallagher Bassett (GB) Europe, Middle East and Asia looks forward to the rest of 2025 and ...
How Technology and Personalisation Will Shape the Future of Claims Management
The insurance industry is undergoing significant transformation, with rapid growth fuelled by technological advancements and heightened claim volumes.
Gordon Vater, ...
The Carrier Perspective: 2025 Claims Insights Whitepaper – Discover Key Insights &Takeaways
We’re very proud to have recently released the third edition of our annual industry whitepaper, The
Carrier Perspective: 2025 Claims ...
Building Storm Resilience: Five Tips for Surge Claim Readiness
The past few weeks have seen adverse weather hit the UK, and floods pose unique challenges, demanding insurers tailor response ...
Delivering Service Excellence – An interview with our Legal Solutions Leaders
Leading claims and risk management provider Gallagher Bassett’s (GB) recent acquisition of Caytons Law LLP (Caytons) has expanded its litigation ...
