Meet the Team

Gallagher Bassett UK is led by an impressive executive team who are specialised in insurance carriers and passionate about business development, client experience, and corporate culture.

John Fearn

Chief Operating Officer

Charlotte Harrison

Senior Business Specialist

Jenni Pendrey

Chief Client Officer

Gordon Vater

Managing Director Loss Adjusting & Consultancy

Experts in the media

Insights

AI and Humans: Striking the Right Balance

In 2025, the implementation of Generative AI is a certainty that has shifted the focus of conversations to the impact of AI and what it will mean for us. More specifically, how do we strike the right balance between AI and humans? It’s a question that the insurance industry will need to answer quickly in order to balance between AI and human strengths and apply intelligence in the best way possible.

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Insights

Navigating Change: Understanding the Inflationary Adjustments to the Whiplash Tariff and Fixed Cost Medical Report Fees

The ever-evolving economic landscape continues to impact considerably the world of personal injury claims. This year, for injuries that occur on or after 31st May there will be a 15% inflationary increase to the whiplash tariff, and for claims submitted on or after 6 April, a 25% increase to the cost of MedCo Fixed Cost Medical Reports for claims involving injuries suffered in a Road Traffic Collision.

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