Our tailored customer experience, deep expertise, and best-in-class analytics capabilities ensure we enhance your brand so you can delight your customers and outpace your competitors.
As the expectations of insureds increase, so too does the pressure to keep pace with industry demands while maintaining customer service excellence. A strategic partnership with Gallagher Bassett alleviates these pressures through our best-practice claims management aligning with your go-to-market strategy from day one.
Our team of experts is ready to become an extension of your own no matter when or where client demand arises. Entrusting Gallagher Bassett with your insureds means they will be treated with the empathy, care, and consideration that fosters customer retention and enhances your brand’s reputation.
Our claims management professionals understand the importance of you fulfilling your promise to your insureds. At every turn, our experts will seamlessly exhibit the culture, values, and standards of your organisation.
Leverage the efficiency of our proprietary systems, people, and processes to deliver a consistent, benefit-driven experience for your insureds.
Fear. And uncertainty. Both byproducts of our modern pandemic era. Today, above all else, they are presenting a distinctly unique set of challenges that must be managed by our global business, and risk management communities.
Discover new opportunities to drive business productivity, growth and expansion
Businesses have outsourced goods and services for decades, but when insurance carriers seek to outsource their claims, Gallagher Bassett’s Mike Hessling discusses why the evaluation must be far more than a traditional procurement exercise.
Gallagher Bassett was approached by UK motor provider following its first foray into the country’s vehicle fleet market. Gallagher Bassett was tasked with the development and delivery of a bespoke claims process for this new business stream.
Now established as a market leader in the Federal Acts niche, GB continues to help clients grow their Federal Lines profit and portfolios by actively providing a dedicated talent pool of expertly trained claims professionals, suited for a tightly regulated and highly competitive market.
In this unique situation, we partnered with a carrier to fill a gap in coverage for international and federal workers while working abroad. Learn how GB’s Federal capabilities were critical to ensure a seamless and relevant approach enabling the carrier to satisfy policyholders and fuel growth.
Whilst the rest of the UK are preparing for their summer holiday, travel insurers are faced with a pressing list of priorities in what is becoming an increasingly complicated sector that is facing constant change and new risks.
In 2025, the implementation of Generative AI is a certainty that has shifted the focus of conversations to the impact of AI and what it will mean for us. More specifically, how do we strike the right balance between AI and humans? It’s a question that the insurance industry will need to answer quickly in order to balance between AI and human strengths and apply intelligence in the best way possible.
The ever-evolving economic landscape continues to impact considerably the world of personal injury claims. This year, for injuries that occur on or after 31st May there will be a 15% inflationary increase to the whiplash tariff, and for claims submitted on or after 6 April, a 25% increase to the cost of MedCo Fixed Cost Medical Reports for claims involving injuries suffered in a Road Traffic Collision.
Insurance Times speaks to Amy Fallows, Client Consultant, about her career trajectory and expert tips for building a fulfilling career in insurance.
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