The buzz word of 2020 is unprecedented, yet this sentiment holds true. This year every business has been racing to adapt to the latest restrictions and what is now considered ‘the new normal’. More importantly, 2020 has tested every business continuity plan to be proven true or false.

Gallagher Bassett International’s Executive Vice President Jon Winsbury shared his insights with industry publication Business Daily on the biggest learnings and silver linings carrier specialists can take from the year that has been.

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Blog Author

Jon Winsbury

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