How Insurers can Pivot Beyond the Pandemic
As the United Kingdom continues the transition to post-pandemic life, the insurance industry enters a new season of uncertainty.
February 16, 2023
Making the Most of Virtual Mediation to Resolve Claims
The pandemic has changed the way we live, work, and play. How we resolve conflict is also changing, with many courtrooms physically closing their doors in a bid to keep the community safe.
How to Transform Your Talent Retention Process
It’s no secret that the pandemic has changed the way we work – in the insurance industry and the corporate world at large.
Adding Value In 2022: How Partnered Claims Models Create Value for Insurers
Outsourcing claims management to a third party can be a novelty for insurers, but the dynamic arrival of 2022 and the impacts of COVID-19 in the UK, means this could be the year to look at the options for doing business differently.
Change, Recruitment and Technology, a Prediction of What’s on the Horizon in 2022
As we head into the final stretch of the year, it’s important we take stock of our key learnings from this year.
Worldwide Recognition for Approach to Innovation
The insurance industry has long sought to be innovative, creative and bespoke in the solutions it provides for policy holders, and 2021 provided many great examples of this attitude in practice.
Rain, Hail or Snow, How to Resource Surge Season
From record-breaking floods to significant snowfall, UK insurers have weathered a lot already, and with winter on the way there is not much light in sight.
Key Considerations for Insurers Selecting a RMIS
The manner in which insurers select a robust, effective RMIS has changed a lot in recent years.
How to Minimise the Effects of Surge Season With the Right Talent
From snowstorms to floods and freezes, the impending change of season will have wide-ranging impacts on insurers in the coming months.
How to Address the Compounding Impact of Material, Labour and Supply Chain Shortages
The United Kingdom is facing a concerning compounding of post-COVID-19 impacts with supply chain disruption, material shortages and low labour participation rates.
How Data Intersects with Operational Health for Stronger Claims Outcomes
The rise of analytics has many worried it will replace the genuine value brought by the people in your team, but it’s possible to leverage data, analytics and automation to actually empower your people and take your business further.
Why Telehealth is Here to Stay
Telehealth was rapidly adopted during the pandemic, but as the ability for in-person consults to occur safely increases, there is ongoing debate around the value of telehealth in our future provider suite.
