January 20, 2023

Insights

How the UK’s Financial Conduct Authority case will have global ramifications 

The way policyholders are insured against pandemics and other business interruption events is set to change after a landmark ruling ...

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Insights

Webinar recap: Surge Response – Harness Your Bench Strength and Improve Service Outcomes 

As the world is battered by an endless parade of catastrophes and significant events on top of a global pandemic, ...

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Insights

Webinar Recap: Innovate to Meet Evolving Customer Expectations

As the idiom goes, happy customers are loyal customers. Now, more than ever in this complex climate, managing the customer ...

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Insights

Global spotlight: What we’ve learnt from La Niñas and El Niños

The opposite phases of the El Niño-Southern Oscillation (ENSO) cycle have shaped businesses and communities across the globe. From droughts ...

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Insights

The New Virtual Normal

We all had to rapidly adjust to a virtual world in 2020, and the importance of being able to harness ...

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